Privacy Policy

Privacy Policy -NikahNet Ethiopia

At NikahNet Ethiopia, we value your privacy and are committed to maintaining transparency about how we collect, use, and protect your personal information. As a Muslim matrimonial platform dedicated to facilitating halal matchmaking, we understand the sensitivity of the information you share with us.

This Privacy Policy explains:

• What information we collect.
• How we use and process your information.
• How we share information.
• Your rights and choices.
• How we safeguard your data.

By using NikahNet Ethiopia, you consent to the collection, use, and sharing of your personal data in accordance with this Privacy Policy.

 1. Nature of Our Service

We are an online matrimonial and matchmaking platform designed to help Muslim individuals find compatible marriage partners in accordance with Islamic values and principles. In order to provide matchmaking services, users are required to create profiles and share certain personal information that may be displayed to other registered members.

Your information is collected and processed strictly for the purpose of facilitating matrimonial connections and improving user experience.

2. Information We Collect

We collect three categories of information:

1. Information you voluntarily provide.

 

2. Information collected automatically.

3. Information received from third parties.

 

2.1 Information You Voluntarily Provide

When you register or use our services, you may provide the following information:

A. Registration Information

During account creation, you may provide:

• Full name
• Gender
• Date of birth
• Contact details (email address, phone number)
• Location (city, region, country)
• Marital status
• Educational qualifications
• Occupation and employment details
• Religious information (sect, level of religiosity, Islamic preferences)
• Family background details
• Profile photographs
• Personal description and partner preferences

Some of this information may be visible to other registered members, based on your privacy settings.

B. Sensitive Personal Information

To enhance profile authenticity and security, you may voluntarily provide:

• Identity verification documents.
• Government-issued ID.
• Additional verification details.

If you subscribe to paid services, you may provide:

• Bank account details
• Debit or credit card information
• Mobile payment information

Payment information is processed securely through authorized third-party payment processors.

C. Communications and Support

We may collect information when you:

• Contact customer support.
• Submit testimonials or success stories.
• Participate in surveys, promotions, or events.
• Report abuse or suspicious activity.

Customer support interactions may be recorded for quality assurance and training purposes.

2.2 Information Collected Automatically

When you access or use NikahNet Ethiopia, we automatically collect certain technical and usage information.

A. User Activity Information

We may collect:

• Login date and time
• Features used
• Searches performed
• Profiles viewed
• Messages exchanged
• Interactions with other members
• Time spent on specific pages

This helps us improve matching accuracy and platform performance.

B. Device and Technical Information

We collect information about your device, including:

• IP address
• Device type and ID
• Browser type and version
• Operating system
• App settings and crash reports
• Cookies and similar tracking technologies

This information helps us ensure platform security, prevent fraud, and enhance performance.

2.3 Information Received from Third Parties

A. Social Media Login

You may choose to register or log in using third-party authentication services such as:

• Google Sign-In
• Apple ID

When you use these services, we may receive limited information such as your name, email address, and profile photo, depending on your privacy settings with those providers.

 B. Reports from Other Users

We may receive information about you if another member reports your profile for violating community guidelines.

 3. How We Use Your Information

We use the collected information to:

• Create and manage your account.
• Display your profile to other members.
• Provide matchmaking services.
• Improve matching algorithms.
• Process payments.
• Communicate important service updates.
• Respond to customer support inquiries.
• Prevent fraud, abuse, and misuse.
• Ensure compliance with legal obligations.

We do not sell your personal data to third parties.

4. How We Share Your Information

We may share your information in the following situations:

A. With Other Members

Your profile information is shared with other registered members to facilitate matchmaking. You control certain visibility settings within your account.

B. Service Providers

We may share information with trusted third-party vendors who assist us with:

•  Payment processing
•  Hosting services
•  Analytics
•  Security monitoring
•  Customer support

These providers are contractually obligated to protect your data.

C. Legal Requirements

We may disclose information:

• If required by law.
• To comply with legal processes.
• To protect the rights, property, or safety of NikahNet Ethiopia or its users.
• To investigate fraud or violations of our Terms of Use.

5. Data Retention

We retain your personal data as long as your account remains active or as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

If you delete your account, we will take reasonable steps to remove your personal information, except where retention is legally required.

6. Cookies and Tracking Technologies

NikahNet Ethiopia uses cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Improve site functionality
• Analyze traffic and usage patterns

You can manage cookie preferences through your browser settings.

7. Your Rights and Choices

You have the right to:

• Access your personal data.
• Update or correct inaccurate information.
• Delete your account.
• Withdraw consent (where applicable).
• Restrict certain data processing.
• Opt out of marketing communications.

Requests can be submitted through your account settings or by contacting customer support.

8. Security Measures

We implement industry-standard security practices to protect your information, including:

• Data encryption
• Secure servers
• Access control mechanisms
• Regular security monitoring

While we strive to protect your information, no system can guarantee absolute security.

9. Protection of Minors

NikahNet Ethiopia is intended strictly for individuals who are legally eligible for marriage under applicable laws. We do not knowingly collect information from minors.

If we become aware of underage registration, we will immediately suspend or delete the account.

 

10. International Data Transfers

 

If you access NikahNet Ethiopia from outside Ethiopia, your information may be processed on servers located in other jurisdictions that may have different data protection laws.

By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Legal requirements
• Platform features
• Business practices

We will notify users of significant changes through email or platform notifications.

Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:

NikahNet Ethiopia

 

Email: nikahnetethio@gmail.com

Website: 

Customer Support:9928058830